RETURN POLICY

No Restock Charge if:

Material is returned in its original condition/carton within 2 weeks
After our two-week grace period the customer can still have restock charges waived if they provide original paperwork. A copy of original sales order is all that is needed.

Exceptions:

Returned after 2 weeks without original paperwork (15% restock)
Cut Wire (non-returnable)
Large quantities that creates overstock (restock charge added)
Not in original Carton (non-returnable or subject to restocking charge)
Not in resalable condition (non-returnable)
Modified (non-returnable)
Vendor discontinued (non-returnable)
We reserve the right to adjust credits on pipe and wire based on current market conditions

(If returned material is “non-returnable,” we will return the material back to customer)

Non-Stock Material

Exceptions:

(Normal non-returnable/non-stock items)

Fluorescent Lighting
Anything more than 1 year old (including defectives as they will be out of warranty)
Made to order
Not in original carton
Not in resalable condition
Modified
Vendor discontinued

**lot credits will be issued on large returns**